Frequently Asked Questions

Everything you need to know about your order and our legendary collection.

When will my order ship?

Standard processing takes 1-3 business days. Once shipped, you will receive a tracking number via email to follow your package's journey.

Do you ship internationally?

Yes, we ship to fans worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.

What is your return policy?

We offer a 30-day return policy for most items in their original, unused condition. Please note that vinyl records and limited edition media must be unopened.

Are the vinyl records 180g pressings?

Most of our remastered LP collections are pressed on high-quality 180g heavyweight vinyl for the best possible audio fidelity.

How can I track my order?

Once your order has been dispatched, you can track it using the link provided in your shipping confirmation email or by logging into your account.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.